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Cancellations

In these booking conditions “You” or “Your” means the person named in the confirmation invoice. “We” or “Us” means the Trustees of the Cawdor Estate Marriage Settlement Trust, Estate Office, Cawdor, Nairn IV12 5RE. Please read these terms and conditions carefully before making your booking.

 

1. If you want to cancel

4.1 Your contract with us is a contract for the provision of leisure accommodation on a specific date or dates and this means that you do not benefit from a “cooling off” period. We do, however, offer you the right to cancel your contract subject to the provisions of this section 4.
4.2 If you wish to cancel a confirmed booking you must let us know by writing as soon as possible. Your booking will be cancelled with effect from the day we receive your letter.
4.3 In the event of any cancellations, we will endeavour to re-let the accommodation, and if successful the balance of the cost will either not be due, or if already paid, will be refunded.
4.4 The closer your cancellation is to the start of your booking, the less likely we are to recover the cost of your booking by re-selling your accommodation. Our cancellation charges therefore increase as your start date approaches.

No. of days prior to holiday start date cancellation charge
More than 180 days – an administration fee of £25 to cover the costs we incur in cancelling your booking
180 to 57 days – 33% of the total cost
56 to 29 days – 50% of the total cost
28 to 8 days – 75% of the total cost

7 days or less prior to holiday start date or at any point after holiday start date – 100% of the total cost.